Business Administration NQF 4

By Performance Development Group | January 23, 2023

Further Education and Training Certificate: Business Administration NQF 4

Qualification ID: 61595

Credits: 140

Duration: 12 Months

Delivery Mode: Classroom

PURPOSE OF THE QUALIFICATION

This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.

The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self-Management and Self Development, Project Teamwork and Business Policies and Procedures. The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

TARGET AUDIENCE

This Qualification offers administrative knowledge and skills to learners who:

  • Have attained the National Certificate in Business Administration: Level 3 and wish to continue on a path of life-long learning in Administration.
  • Were previously disadvantaged or who were unable to complete their schooling and were therefore denied access to Further Education and Training.
  • Have worked in Administration for many years, but have no formal Qualifications in their area of expertise.
  • Wish to extend their range of skills and knowledge of Administration so that they can become knowledge workers.
  • Have recently taken up a position in Administration

EXIT LEVEL OUTCOMES

At the completion of this qualification delegates will be able to:

  • Have knowledge of the procedures for stock and fixed asset control.
  • Develop Administrative systems together with other employees.
  • Improve organisational effectiveness.
  • Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time – Reporting.
  • Manage service providers
  • Be an effective employee in the administrative section of an organisation.
  • Be aware of how fraud can be present in an office environment and assisting in its control.
  • Display Cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation.
  • Identify and solve work related problems together with others in the section
  • Apply efficient time management processes, procedures and techniques
  • Be an effective member of a team.